Delivery and Return
BUUNT Jewellery pieces are shipped from our warehouse in
Europe. The delivery is carried out via Nova Poshta or DHL.
Customs
and duties
The goods sent beyond the European Union may be
subject to additional duties and taxes within the delivery country. These fees
depend on the local legislation of the recipient country. This amount is paid additionally
by the customer.
Delivery
terms
The delivery term is from 1 to
3 days and may vary depending on the actual delivery address.
Return and exchange
In case if the piece of jewelry does not fit you or
you are unsatisfied with its quality or appearance, you may return it in order to exchange it for a
similar piece of jewelry of the required size or to keep the credit.
You have 2 calendar days from receipt in order to
request the return. The pieces of jewelry or accessories should not have signs
of being worn; the original packaging and label tag are to be kept.
In order to request the
return, please contact us via e-mail sales@buunt.me, having quoted the
complete order data. The return authorization and delivery instructions will be
sent to you within 2 working days. Please do not send your return without this
permission otherwise it will not be processed. The return is to be sent
together with the tracking number and at the customer’s expense.
BUUNT Mokume-Gane Jewellery reserves the right to deny
returning goods which do not meet the requirements. If your return is not
accepted, it will be returned to you at your expense and the return of funds
will not be performed.